Archive for the ‘Communication’ Category

Do Executives Really Read Blogs?

Monday, June 29th, 2009

A few weeks ago I was talking with a former colleague about social media (or new media or web 2.0 or social networking or whatever you call it). He is now VP of sales at one of the companies in our industry and is contemplating starting a blog or doing something in social media and he wanted to get my thoughts. Early in the conversation, he asked “do executives really read blogs”?

An interesting question.

About a week ago, Forbes released a study entitled “The Rise of the Digital C-Suite - How Executives Locate and Filter Business Information” for which they surveyed 354 executives at US companies with annual sales > $1B. The results were both surprising and not surprising.

First, what was not surprising. The younger the executive, the more likely he was to use and count on the internet and social media as a resource for business related research. Whereas 56% of executives under 40 say they use Twitter daily or several times a week, only 17% of those over 50 use Twitter at all. The statistics are similarly skewed towards younger executive as regards usage of blogs, RSS feeds, social networks, and so on.

Also not surprising, the more mature social media technologies had the highest adoption rates. Irregardless of age, almost 100% of executives turn to the internet via search engines to do research before enlisting the help of their staff. The top areas of research are competitor analysis, trend analysis (customer, technology, societal, marketing, political), and corporate developments and news about mergers, acquisitions, and joint ventures. Meanwhile, 95% found links from websites, blogs, and other online content to be valuable and 82% found guidance from contacts in online communities to be valuable.

So, what was surprising? Among executives under 40, 72% maintain a work related blog, with almost two-thirds updating it at least weekly. Twitter and RSS usage was very similar. Who knew that these busy executives could find time to keep up a blog or to “waste time” on Twitter? This trend will only increase as more of Generation Netscape and Generation Youtube find their way into the executive suite.

With similar goals, UberCEO.com scoured the Internet to determine how many of the Fortune 100 CEOs were using Facebook, Twitter, LinkedIn, Wikipedia, or had a blog. In stark contrast to the Forbes study, the results of their research indicated that of the 100 CEOs, only 19 had personal Facebook pages, 2 had Twitter accounts, 13 had LinkedIn accounts, 75 had Wikipedia pages, and none had a blog. What could account for this difference between the two studies?

Some of the difference is due to the demographics of the two studies. Whereas UberCEO considered only Fortune 100 CEOs, Forbes looked at executives of all ranks (only 18% were CEOs) and included much smaller companies with sales > $1B. (In fact, the Fortune 100th company had sales over $20B, 20x the limit for the Forbes survey). There seems to be a greater tendency for lower-level executives and those in smaller companies to use social media. Also, the CEOs in the larger Fortune 100 companies are more likely in that 50+ range which makes them less likely to participate in social media. I also think that the UberCEO survey undercounted since they did not contact anyone directly and missed many who may just listen in on blogs and Twitter and other social media and not yet participate as content producers.

A third more in-depth datapoint was provided by Ron Ploof in his recently released eBook on How Johnson and Johnson (Fortune #47) Does New Media. Despite being in a highly regulated industry where they had every excuse not to risk adopting social media, nonetheless JnJ has been very bold and successful with 2 blogs, a Youtube channel, a Twitter account, and now a Facebook page. Apparently, many of JnJ’s executives have adopted social media.

So, back to my colleague’s original question, “do executives really read blogs,” here’s what I think. Considering that we are in a high-tech industry with technology savvy execs, who tend to be younger than the average, with companies smaller than the typical Fortune 100 … Yes, the executives that you are likely trying to reach probably do read blogs. And maybe even use Twitter (see this list of business leaders and executives on Twitter) and have a Facebook page.

But that’s just me. What do you think? I’d especially be interested to hear from any executives out there as to what tools you use, why you find them useful, and how you use them.

harry the ASIC guy

Mentor Is Listening

Thursday, June 11th, 2009

My morning routine is pretty, well, routine.

Get up.  Wake the kids.

Check email.  Ask the kids to stop jumping on the couch.

Check Twitter. Tell the kids again to stop jumping on the couch.

Check my Google Reader. Glare at the kids with that “I’ve asked you for the last time” look.

You get the idea.

This Wednesday morning, somewhere in between conversations with my kids, walking the dog, and getting ready for work, I came across the following comment on a friend’s blog:

Ron, we are listening.

http://www.mentor.com/blogs

Ron Fuller
Web Manager, Mentor Graphics

For background, Ron Ploof is the guy who got the crazy idea almost 3 years ago that Synopsys should be doing something in this new world called social media. (Actually, I don’t think the term “social media” had even been coined back then). He evangelized this belief to the VP of Marketing at Synopsys and created for himself a job as Synopsys’ “New Media Evangelist” (actual title on his business card). He launched Synopsys’ first foray into social media, including podcasts, videos, and most prominently, blogs.

Synopsys’ success motivated Cadence to follow suit (something confided to me by Cadence’s former community manager). And it seems, according to the comment on Ron’s blog, it also motivated Mentor’s move into social media.

__________

I wanted to find out more about the Mentor blogs and I was able to set up some time to talk over lunch with Sonia Harrison at Mentor (see her sing at the Denali DAC party) . Sonia had helped me set up my previous interview with Paul Hofstadler and had extended me an invitation to attend the Mentor User2User conference (which, unfortunately, I could not attend). As it turns out, Sonia was the absolutely right person to talk to.

Even though I had only now become aware of Mentor blogs, Mentor had evidently coordinated their launch with the launch of their new website several months ago. Sonia was quite humble, but it seems that she was the driving force behind the blogs and Mentor’s presence in other social media like Twitter. She had been watching what was going on for some time, hesitant to jump in without a good plan, and now was the time.

According to Sonia, Mentor’s motivation for doing the blogs was to extend into a new media their “thought leadership” in the industry, to draw customers in to their website, and to exchange information with customers. Interestingly, Mentor did not hire an outside social media consultant or community manager like Cadence had. Rather, the project was homegrown. Sonia recruited various technical experts and others as bloggers. She developed “common sense” social media guidelines to make sure bloggers were informed of and played by social media rules (e.g. no sensitive or proprietary information, be polite, respect copyrights, give attribution).

According to Sonia, “one of the more difficult things was to get people to commit to blogging regularly. Writing takes time, it’s almost a full time job.” Despite this additional work burden, Mentor has no plans to bring in professional journalists as bloggers like Richard Goering at Cadence. And it doesn’t seem they need to. Simon Favre received a blog of the week award from System Level Design a few weeks ago, so they are doing quite well on their own.

Sonia does not have any specific measurable goals (page views, subscribers, etc.), which I think is a mistake, especially when her upper management comes asking for evidence that these efforts are paying off. My friend Ron likes to tell me that social media is the most measurable media ever and it’s a shame not to use the data.

I started playing with the site later in the afternoon and noticed a few things. First, when I added a comment to one of the blogs without registering, it did not show up right away, nor did I get a message that the comment was being moderated. It did show up later in the day, but it would be nice to at least be told that it was “awaiting moderation”. Still better, why moderate or require registration at all? The likelihood of getting inappropriate comments from engineering professionals is very low, and they can always be removed if need be. Moderation of comments will also kill a hot topic in its tracks. I’ve personally had the experience of publishing a new blog post late at night and waking up to several comments, some addressing other comments. Had I moderated the blog, none of those comments would have even showed up until later in the day.

Second, there was no way to enter a URL or blog address when leaving a comment. It is pretty standard practice to have this feature to allow readers to “check out” the person leaving the comment. Hopefully thay can add this.

On the positive side, the most important feature of a blog is the content and the content looks very good, especially the PCB blogs. Also, there is apparently no internal review or censorship of blog posts, so bloggers have the freedom to write whatever they want, within the social media guidelines of course.

 __________

It’s been almost 3 years since Ron made his first pitch to his manager. Who would have thought that the Big 3 and many others would have adopted social media in such a short time. Meanwhile, my kids are still jumping on the couch.

GTG

harry the ASIC guy

Soft Skills Aren’t Hard To Learn

Tuesday, April 28th, 2009

It was 1992 and I was supporting the Motorola Iridium project in Chandler, AZ. There was a project lead named Steve who I was tasked to work with. My job was to get certain elements of our DesignWare library working properly to support his ASIC design team.

Steve was a bit of a control freak. Whenever there were technical decisions to be made, Steve wanted to be the one making the decisions. And once he made his decision, there was no changing it. You see, Steve had a big ego and did not like to be wrong, much less wrong in front of his team.

Unfortunately, his decisions were not always the correct decisions and I had no problem telling him that. You see, I had a big ego too.

As you can imagine, Steve and I did not get along very well.

Fortunately, I had a boss who had dealt with Steve before and who gave me some advice that I carry to this day. He suggested that I bring the relevant facts to Steve and present them in such a way that the decision was obvious. Then, I needed to say these words, “I’m not sure what is the best choice. What do you think?”

As hard as it was for me to relinquish control of these decisions, it turned out to be the right way to handle Steve. Instead of feeling like he was put on the spot to win a debate with the local AE, he felt like a respected authority figure. With this pressure removed, Steve usually ended up making the right decision (i.e. the one I would have recommended).

Steve was happier. I was happier. And we got a lot more productive work done as a result!

__________

The soft skills that I describe in the story above do not come naturally to most engineers. A matter of fact, I’ve often heard it said “he’s a great engineer, but I’d never take him to a client”. So I was very interested when I came across a press release describing how Mentor Graphics and RTM Consulting collaborated to develop a soft skills training class for Mentor consultants. I sent an email to Paul Hofstadler, VP of Consulting at Mentor, requesting to talk to him about the class, and he graciously accepted.

According to Paul, Mentor’s Services are typically focused on deploying to their clients new working processes around the EDA tools that Mentor sells. That is, they are teaching their clients to fish, rather than selling them fish. As you can imagine, it requires a great deal of influence and political savvy to effectively implement these types of changes in a client’s organization. Unfortunately, these skills don’t necessarily come naturally for most engineers. Indeed, when Mentor went back and examined the projects that had challenges, they discovered that the core issues were not technical, but rather involved corporate politics and communication issues.

Paul decided that he needed to increase the soft skills of his consultants in order to be more effective on projects and to recognize opportunities for more business in a tough economy. “More than half the work in consulting is finding and growing people”.  Rather than building a training program internally, or piecing one together from existing off-the-shelf classes, Paul engaged with RTM Consulting to develop a customized class to meet Mentor’s specific needs. “We didn’t want to pull our best consultants off of time critical customer projects to develop the class. They are the ones guiding our customers through complex projects. In addition, we wanted the outside point of view that RTM brought to the situation.”

Most of the course material came from RTM Consulting . The specific case studies and industry specific material came from Mentor. Paul had senior consultants help with the development of the material, especially the case studies which were based on real experiences. The result is a 3 day course that is very hands-on. There is standard lecture time and also several 5-6 person role play case studies. “The collaboration with Mentor Graphics was key to honing in on customization of the training to give the them the best chance at gaining the right skills necessary, and providing a solid return on their educational investment”, according to Randy Mysliviec, CEO of RTM Consulting.

Paul Hofstadler particularly praised the case studies. “The case studies were the most interesting part of the course. I never knew what was going to come out of them. Each group solved the case studies slightly differently using the skills taught in the class.” Even so, Paul resisted the urge to let the consultants bring real customer situations into the class for fear that the entire class would end up working on one real customer case. Instead, Mentor asked consultants to present real case studies after the class, several weeks later, and present them to the internal team. This served as a reinforcement of the material and helped to put the course material into practice.

A 3-day training course for the entire consulting team seems like a big investment. “Ironically, the cost of soft skills training can often be offset by just a single large project overrun or a collection of overruns”, according to Randy Mysliviec. Fortunately, the timing of the class coincided with an end of year lull in delivery, so Mentor was able to implement the training class with minimal customer project impact as well.

Since the training was administered just a few months ago, it is difficult to definitively measure the value. However, there is strong anecdotal evidence that it is working. One senior consultant, who was very skeptical at the beginning, used the techniques in the class to turn around a difficult customer (similar to my story at the beginning of this post). Paul has indicated that “consulting orders this quarter are a lot better than last quarter” and he attributes that in part to the training, particularly the parts that help consultants recognize potential follow-on opportunities for more business.

“In this economy, it is more important than ever to understand the customer’s needs, communicate effectively, and deliver excellent solutions on every engagement” said Paul in summary. “It is clear to me that our projects are running more smoothly after the training. As a bonus, our repeat customer order rate is up indicating that we are continuing to deliver high value to our customers despite the ‘interesting’ times in which we find ourselves.”

Due to the success of the training, Mentor is looking at extending the training to other parts of the consulting organization and to other organizations in Mentor. In the meantime, RTM Consulting is offering the course for other customers, minus the Mentor specific material, of course. “The soft skills needs at Mentor are certainly not unique in the professional and consulting services world”, says’ Randy Mysliviec. “Most technology and pure services companies do a good job of teaching their teams about products, services, and technologies they need to know to effectively serve clients. What is most often missed are the soft skills necessary for consultants to effectively interact with their clients.”

Thanks to folks like RTM Consulting, these soft skill aren’t hard to learn after all.

harry the ASIC guy

5 Degrees Of Consultant Twiteration

Thursday, April 23rd, 2009

There is a consultant working with one of my clients with whom I’ve developed a good working relationship. Today he came by and asked me if I knew of someone to help on another project with a different client. The area of expertise, board design, was not one that I had a lot of contacts. So I decided to Twitter the opportunity:

13:20pm harrytheASICguy: Friend has short term need to design a board for cons elec startup in SoCal. Contact me if you r interested. Please retweet.

The post got retweeted 3 times (to my knowledge). At 7:55pm I got a reference to a board designer and hooked him up with my consultant buddy.

The request came from (1) the customer to (2) my buddy to (3) me to (4) another guy who recommended (5) the board designer. I don’t know the guy or if he’ll get the job or work out, but the speed with which a qualified candidate was identified was remarkable. Just slightly more than 4 1/2 hours. Of course, it would have been a lot less if I had more board design followers on Twitter, and that is the point.

Twitter, for all of its annoyances (and there are many), provides the fastest way to communicate to a large audience today. For identifying possible candidates to fill job opportunities, permanent or temporary, Twitter seems ideally suited.

So, if you are one of the unlucky ones to be looking for another job or another client, you need to get on Twitter. Here are 20 Tips to Twitter Job Search Success. Good luck.

harry the ASIC guy

You’ve Got Talent - Now Get Out There!

Thursday, April 16th, 2009

Last Saturday night, an unattractive, overweight, 47-year old spinster from Scotland appeared on the UK television show Britain’s Got Talent. If you have not seen it, here is the video.

Susan Boyle

Susan Boyle has become an overnight sensation, this video becoming the most popular on YouTube this week and this month, with over 11 Million views as I write this. What made this remarkable was not the quality of the singing, which was excellent, but probably no better than many top performers on this and other similar shows like American Idol. What made it remarkable was the level of performance as compared to the expectations that EVEYBODY had before she sang. We were set up … by her appearance and by her age and by past auditions by no-name wannabees who delivered horrid performances in order to be ridiculed by the judges. We knew what was going to happen before it happened … and we were dead wrong.

As I thought more about this, I noticed the parallels between Miss Boyle and many displaced engineers affected by the continuing economic woes. Many of you, like me and Miss Boyle, are in your forties. You may be a little overweight and the hair that you still have is turning gray. And you find yourself having to audition for a job amid snickers from the interviewers who don’t expect very much. In fact, I find myself in a similar circumstance, the contract with my current client coming to a close, and me starting to beat the bushes for the next project to work on.

So I am going to take away from Miss Boyle 3 points of inspiration that will hopefully help me and maybe help you too:

1 - Be out there

Even though she has amazing talent, Susan Boyle had every reason to think that she could not compete with the younger and prettier contestants. And even if she did go out there, she risked being ridiculed in front of a national audience. After all, this is a society that judges appearance over substance in so many ways. What was the point?  Instead, she decided that she owed it to herself and her mother (now deceased) to give it a go.

You may think that your age is a liability, especially compared to younger engineers, armed with up-to-date education, who work for less and put in crazy hours. And you may be right. So you have to make a decision. You can feel sorry for yourself and convince yourself that nobody wants you. Or you can give it a go like Miss Boyle and at least you have a chance.

2 - Be Yourself

It’s truly amazing what professional makeup artists and clothing consultants can do to improve your appearance. Miss Boyle could have hired someone like that to make her appear younger, slimmer, and more attractive. But she didn’t. In fact, it looked like she dragged an old dress out of her closet to wear to the show. That probably did not help her, but she would have been much more the fool had she come out with tons of makeup and jewelry in tight fitting Spandex pants. I may be naive, but I believe that people inherently value honesty and authenticity … two of Miss Boyle’s most attractive qualities.

Now, I’m not saying you should dress sloppily when you go to an interview. But you should not go out of your way to make yourself appear, physically or otherwise, like someone you are not. Everybody get’s older, so you have nothing to be ashamed of. In fact, you can use your “experience” as an advantage in most situations. At least your future employer will walk away with the peace of mind that there are no surprises and that he knows what he gets with you.

3 - Be Prepared

Susan Boyle could have been on the show and been herself, but if she sang poorly she would have been ridiculed like so many other contestants. In the end, she had to be better than mediocre, to have real talent to impress the judges. She not only had talent, but she chose a song to sing that highlighted her strengths.

If you follow the 2 recommendations above, at least you’ll get yourself in front of people and they’ll know you are authentic. That should get you close to a level playing field. To get the job, you need to have skills. If you are lacking in the skills you need, you may need to acquire new skills to impress the judges. As I have mentioned several times before, Mentor Graphics’ Displaced Worker Program provides free access to training for displaced engineers and can be a great resource. (Hopefully Synopsys and Cadence will do the same). If you can, take advantage of this and so many of the other free resources available today. There are blogs, Webinars, forums, and social networks that can help you get the skills you desire.

Once you have the skills, make sure you highlight those skills and strengths. Just as Susan Boyle no doubt chose a song that emphasized her singing strengths and de-emphasized her weaknesses (I’m sure she has some), make sure you can speak during an interview to those parts of your experience and expertise that are your strengths. Be prepared for any and all questions.

__________

In summary, I don’t expect that finding a new job/project at this time will be easy for you or for me. But at least we can be out there, be ourselves, and be prepared like Susan Boyle.

Good luck!!!

harry the ASIC guy

Mentor Graphics Displaced Worker Program

Thursday, February 26th, 2009

I’m still up at the Design Verification Conference (DVCon) and have not had a chance to summarize last evening’s Software-As-A-Service and Cloud Computing EDA Roundtable. I will do that over the weekend and have a complete rundown next week, including slides.

In the meantime, I wanted to pass on some information that was announced a week or so ago and which I became aware of just this week. Mentor Graphics has initiated a Displaced Worker Program to provide free training to customers who have lost thier jobs in the last 6 months. Back last Decemeber I had issued a challenge to the EDA vendors to do just this. I don’t know if this challenge had any affect; hopefully they did this because they thought it was the right thing to do.

So far Mentor is the only company that has done this, to my knowledge. I’ve personally had discussions with one other of the “Big 3″, so hopefully they will follow suit. Maybe Mentor’s offer will help prompt them.

What do you think? Should they do this?

harry the ASIC guy

Verification Methodology Poll Results

Wednesday, February 11th, 2009

Last week I initiated a poll of verification methodologies being used for functional verification of ASICs. Unlike other polls or surveys, this one was done in a very “open” fashion using a website that allows everyone to view the raw data. In this way, anyone can analyze the data and draw the conclusions that make sense to them, and those conclusions can be challenged and debated based on the data.

What happened next was interesting. Within 48 hours, the poll had received almost 200 responses from all over the world. It had garnered the attention of the big EDA vendors who solicited their supporters to vote. And, as a result, had became a focal point for shenanigans from over-zealous VMM and OVM fans.  I had several long nights digging through the data and now I am ready to present the results.

As promised, here is the raw data in PDF format and as an Excel workbook. The only change I have made is to remove the names of the individual 249 respondents.

In summary, the results are as follows:

RAW Results from Verification Methodology Poll


(Note: The total is more than the 249 respondents because one respondent could be using more than one methodology.)

Regarding the big 3 vendors, the data shows a remarkable consistency with Gary Smith’s market share data. There are 85 respondents planning to use the Synopsys methodologies (VMM,RVM, or Vera) and there are 150 respondents planning to use the Mentor or Cadence methodologies (OVM, AVM, eRM, e). That represents 36% for Synopsys and 64% for Mentor/Cadence. Gary’s data shows Synopsys with 34% market share, Mentor with 35%, and Cadence with 30%.

Methodology Split

Gary Smith Market Share Data


I’ll share some more insights in upcoming posts. In the meantime, please feel free to offer any insights that you have through your comments. Remember, you too have access to the raw data. This invitation includes the EDA vendors. And feel free to challenge my conclusions … but back it up with data!

harry the ASIC guy

Quick Update On Verification Methodology Poll

Friday, February 6th, 2009

Quick update for everyone…

Regarding the Verification Methodology Poll I started the other day, I was able to go through the log files and identify the obvious malicious activity.  There was a string of deletes and changes of VMM votes to OVM/e votes. Then a string of deletes of OVM votes. I’m going to add back the original entries to make the data whole again.

In the meantime, the obvious malicious activity has subsided, and now there is only a trickle of clearly valid votes coming in. It’s just like listening for the popcorn to stop popping, when I see that the votes slow down to a certain rate, I’ll do my tallies and publish the results.

There have been questions raised regarding my motivations for doing this poll.  Some felt that I had some hidden agenda and some even thought that I was some sort of paid shill for one of the vendors. If you are a regular reader of my blog or if you know me, then you know that’s not true.  If you don’t know me, then ask around.

At the risk of sounding defensive, my goal was purely to conduct an “open” survey of the verification methodologies being used because this has been such a hot topic this past year, because DVCon is coming up and this would be good information, and because one of my readers suggested it and I thought it was a good idea.The idea of using Doodle was in order that everyone can view the raw data, something you rarely or never get to see when vendors and other organizations conduct polls and then release only the results that suit them best. In this way, anyone could analyze the raw data and draw the conclusions that made sense, and those conclusions could be challenged based on the raw data. The mistake I made was not realizing how easily those who, unlike me, actually had an agenda could vandalize the data.

There have also been questions raised regarding the validity of this poll and how “scientific” it is after all that has occurred. I think they are valid concerns and certainly, if I had to do this over again, I’d fix some things to prevent multiple voting and malicious behavior. Still, as I look at the interim results, they are similar to what I had expected. Each vendor lobbied their constituencies, so the playing field is level. It will be interesting to compare this result to DVCon surveys from the vendors, from DVCon itself, and from John Cooley to see if there is consistency.

Finally, to those of you who legitimately voted, I thank you for participating openly and I apologize that the results will always be subject to some doubt. I hope you don’t feel you wasted your time.

harry the ASIC guy

Enough Already !!!

Wednesday, February 4th, 2009

OK.  This will be short and sweet!

The poll I set up the other day was getting interesting and meaningful responses related to the verification methodologies being used. FORTUNATELY, I saved a snapshot of this data as it was coming in.

UNFORTUNATELY, I apparently did not do enough due diligence with respect to the Doodle site and neglected to realize that there is a way to vandalize the data.  Apparently, that is what started happening later in the day, to the point where this has now become a poll-war between the forces of OVM and the forces of VMM.  I won’t go so far as to name names, but you know who you are.

I feel bad for those who provided honest data.  Thank you for doing so and having faith in this poll. I have a snapshot that I feel is reasonably uncorrupted and I will still publish those results once I remove data that I feel was not entered in good faith.

I may have a way to find out if any of the EDA vendors were involved in this vandalism, so I encourage you to chill out and not make it any worse.

And if you were involved … GROW UP!!!

harry the ASIC guy

No Safe Place To Hide

Thursday, January 29th, 2009

My day was over and I was riding in the elevator on my way home from work. The other passengers had left so I was the only one. Then I heard it. It was a woman’s voice and it was very faint.

I quickly glanced at my cell phone. Off.

I searched in my bag. Nothing.

Running out of options, my eyes wandered over to the elevator control panel and the emergency phone box under the buttons. The little door was unlocked so I opened it slowly and the voice grew louder.

“If you would like to reduce your interest rate, dial 1 now”.

Talk about interruption marketing!!!

Next thing you know, they’ll be advertising in the restrooms!!!

And you thought EDA sales guys were annoying :-)

harry the ASIC guy